Privacy Policy.
Jackson Holcomb LLP (“Jackson Holcomb,” “the firm,” “we,” “us,” or “our”) respects the privacy of visitors to our website at jacksonholcomb.com and the privacy of individuals who submit information through our website’s contact and intake forms. This Privacy Policy describes what information we collect, how we use it, and the choices available to you. It applies only to information collected through this website. Information you provide to the firm after we open a client file is governed by our engagement letter and by the rules of professional conduct that apply to lawyers in the jurisdictions where we practice, not by this Privacy Policy.
1. Scope and limits of this policy.
This Privacy Policy covers two categories of information:
- Site visitor data — limited operational information collected automatically by our web server when you browse jacksonholcomb.com (described in Section 2). The firm does not use tracking cookies, third-party analytics, or advertising pixels on this website.
- Intake form data — information you voluntarily submit through our website’s contact form, conflicts form, or other intake mechanisms.
This Privacy Policy does not cover information you provide to the firm after we have opened an engagement on your matter. That information is protected by the attorney-client privilege, the work-product doctrine, and the duty of confidentiality under Washington Rule of Professional Conduct 1.6 and equivalent rules in other jurisdictions where the firm practices. The firm’s handling of client information is governed by your engagement letter and by applicable law and professional rules, not by this Privacy Policy.
Submitting information through this website does not create an attorney-client relationship. An attorney-client relationship is formed only after the firm has run conflicts, agreed in writing to represent you, and you have signed an engagement letter. Do not send the firm confidential information through this website until that relationship has been formed in writing.
2. Information we collect from site visitors.
When you visit jacksonholcomb.com, our web server automatically records standard operational log information. This is limited to:
- Internet Protocol (IP) address of the requesting device.
- Browser type, browser version, operating system, and device type.
- Pages requested, time and date of each request, and the referring URL if provided by the browser.
This information is recorded by the web server itself as a matter of basic site operation. The firm uses it only to keep the site running and secure — to diagnose technical problems, detect abuse, and respond to security incidents. It is not used to identify visitors, build profiles of website behavior, or follow visitors across the internet.
The firm does not use tracking cookies, third-party analytics tools (such as Google Analytics, Plausible, or Fathom), advertising pixels (such as the LinkedIn Insight Tag or Meta Pixel), or any other technology that tracks visitors across websites or builds behavioral profiles. Because no tracking cookies are set, the site does not present a cookie-consent banner.
3. Information we collect through intake forms.
Our website contains intake forms — including the contact form and the conflicts intake form — through which you may voluntarily submit information to the firm. The information collected through these forms includes:
- Your name, employer or organization, email address, telephone number, and mailing address.
- The names of other parties to the matter you wish to discuss, including opposing parties, affiliates, prime contractors, subcontractors, and joint-venture partners.
- The federal agency, contracting officer, or tribunal involved, if applicable.
- A brief description of the matter and the relief or assistance you are seeking.
- Any other information you choose to include in a free-text field.
We use intake form information to run a conflicts check, evaluate whether the matter is one the firm is positioned to handle, and respond to your inquiry. We retain intake form submissions in our conflicts database whether or not an engagement results, so that we can run conflicts on future matters reliably.
Do not include attorney-client privileged information, attorney work product, or sensitive personal data (such as Social Security numbers, financial account numbers, health information, or classified or controlled unclassified information) in any intake form. The intake forms are not a secure channel for that information. If we open an engagement, we will provide a secure channel for confidential exchanges.
4. How we use the information we collect.
We use the information described above to:
- Operate, maintain, and improve jacksonholcomb.com.
- Respond to inquiries submitted through the contact form.
- Run conflicts checks on potential new matters and decide whether to undertake a representation.
- Comply with our legal, regulatory, and professional-responsibility obligations, including conflicts-of-interest rules and recordkeeping requirements.
- Detect, prevent, and respond to fraud, abuse, security incidents, and unauthorized use of the site.
We do not sell, rent, or trade your personal information. We do not use intake form information for marketing to third parties.
5. How we share the information we collect.
We share information only as follows:
- Within the firm — among the attorneys and staff of Jackson Holcomb LLP who need access to evaluate intake, run conflicts, or respond to inquiries.
- With service providers — including our website host, our email provider, and our case-management software vendor (currently MyCase, which hosts the firm’s intake form). These providers process information only as needed to deliver their services and are contractually obligated to safeguard it. The firm does not engage analytics providers or advertising vendors for this website.
- With co-counsel or local counsel — only after an engagement is opened and only as required to handle the matter you have engaged the firm to handle.
- When required by law — including in response to a valid subpoena, court order, or other legal process, subject to applicable privileges and our duty to assert them where appropriate.
- In the event of a transition — such as a merger, dissolution, or restructuring of the firm, where transfer of records is necessary to continue serving clients and preserving conflicts data.
6. No tracking.
Jackson Holcomb does not track visitors to jacksonholcomb.com. The website does not set tracking cookies, run third-party analytics, deploy advertising pixels, or use any other technology that follows visitors across the internet or builds profiles of website behavior. The website does not share visitor data with marketing platforms or data brokers.
The firm’s web server records standard operational logs (described in Section 2) for security and site-reliability purposes only. These logs are not used for marketing, profiling, or cross-site tracking, and they are not shared with third parties except as described in Section 5 (service providers, legal process, firm transitions).
Because no tracking cookies or consent-required technologies are used on the site, jacksonholcomb.com does not present a cookie-consent banner.
7. Data retention.
We retain web server operational logs (described in Section 2) briefly — typically 30 to 90 days — then purge them, except where a specific log entry has been preserved as part of a security investigation or as required by law.
We retain intake form submissions indefinitely in our conflicts database, because reliable conflicts checking requires a complete historical record of prior inquiries and representations. We may delete the substantive description of the matter from a non-engaged inquiry on request, but we will retain the names of the parties for conflicts purposes.
After the firm has opened an engagement, retention of client matter material is governed by your engagement letter, the contract or court-imposed retention requirements that apply to the matter, and applicable rules of professional responsibility — not by this Privacy Policy.
8. Security.
We use commercially reasonable physical, technical, and administrative safeguards to protect information collected through this site, including encryption in transit (TLS), access controls, and vendor due diligence. No method of transmission over the internet is completely secure, however, and we cannot guarantee absolute security. Again — do not transmit sensitive personal data, privileged information, or controlled unclassified information through the website.
8.1 Controlled Unclassified Information and other sensitive material.
The website is not an authorized channel for Controlled Unclassified Information (CUI), classified material, source-selection-sensitive information, proprietary technical data, or other agency- or contract-restricted material. Do not transmit any such material to the firm through the website, through site email links, or through any intake form.
Once Jackson Holcomb has opened an engagement, the firm handles CUI and similar sensitive material on systems aligned to NIST SP 800-171 and to any agency- or contract-specific handling instructions. The firm’s substantive practices for receiving, holding, transmitting, and disposing of CUI — including the use of PreVeil for client-attorney exchange and document storage, and MyCase for matter and document management — are described on the firm’s “How we handle CUI” page. That page, your engagement letter, and any agency- or contract-specific instructions govern handling of CUI after engagement — not this Privacy Policy.
If you need to transmit CUI or other sensitive material to the firm before an engagement is open and a secure channel has been provisioned, contact the firm by telephone first. Do not transmit the material until the firm has confirmed a secure channel.
9. Your rights and choices.
Depending on where you live, you may have rights under state or international privacy laws to access, correct, or request deletion of the personal information we hold about you. To exercise these rights, contact us at privacy@jacksonholcomb.com or by mail at the address below. We will respond within the time required by applicable law.
Note that our duties under conflicts-checking rules, recordkeeping obligations, and attorney professional-responsibility rules may limit our ability to delete certain information. Where the law permits, we will explain the basis for retaining information you have asked us to delete.
10. Children’s information.
Jacksonholcomb.com is intended for adults and businesses. We do not knowingly collect personal information from children under 13. If you believe a child has submitted information through the site, contact us and we will delete it.
11. Links to other sites.
The website may link to third-party sites, including federal agency websites, court electronic filing systems, and bar association resources. This Privacy Policy does not apply to those sites. Review the privacy policies of any third-party site you visit.
12. Changes to this policy.
We may update this Privacy Policy from time to time. Material changes will be noted by updating the “Last Updated” date at the top of this page and, where appropriate, by a notice on the website. Your continued use of the site after a change indicates your acceptance of the updated policy.
13. How to contact us.
If you have questions about this Privacy Policy or about our handling of information collected through the website, contact us at:
Jackson Holcomb LLP
2001 Sixth Avenue, Suite 3420
Seattle, Washington 98121
privacy@jacksonholcomb.com
(206) 486-8904